Is this Crystal Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystal Bay hotel have a swimming pool?

No, this Crystal Bay hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystal Bay hotel?

Best-rates for the Crystal Bay hotel starts from $188 per night with includes Laundry, Security/Safety, TV, Balcony/Terrace, Bedding/Linens, Toiletries, Guest Services, Child Friendly, Parking, Restaurant, Bar, Internet, Kitchen, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Crystal Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystal Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystal Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystal Bay hotel?

Based on the information reported by the owner or manager, the Crystal Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystal Bay hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Border House at Crystal Bay Casino | Hotel in Crystal Bay

| 8.6 (340 Reviews) | 1 Bathroom

Crystal Bay Hotel | Border House at Crystal Bay Casino

Hotel in Crystal Bay

Hotel in Crystal Bay with a casino and bars
This smoke-free hotel features a casino, a restaurant, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe and a garden are onsite.
Housekeeping is available on request.
Border House at Crystal Bay Casino offers 9 accommodations with safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Amenities

Parking

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Towels

Free toiletries

Bathrobes

Bedroom

Blackout drapes/curtains

Frette Italian sheets

Premium bedding

Down comforter

Hypo-allergenic bedding

Bed sheets

Safe

Desk

Free long-distance calls

Iron/ironing board

Free local calls

Phone

Window screens

Breakfast

2 bars/lounges

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Parking

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

In-room accessibility

This property does not have elevators

Entertainment

Flat-screen TV

General

English

10 casino gaming tables

Casino sportsbook

200 casino slot machines

Smoke-free property

Casino (15000 square feet of space)

Guest Services

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 3:00 am minimum check-in age: 21

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Brandy

Nov 12, 2025 10:58:49 AM

Review Score: 10

Summary: Perfect room with a fireplace and tub.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room #6 Room Size: 455 square feet m² 2 Queen Beds	General Square meters - 42, Private hot tub, Number of living rooms 0, Jetted bathtub, Separate bathtub and shower, Fireplace, Ping - 13, Square feet - 455, Bed count minimum 2, Bed count maximum 2
Classic Room #1 Room Size: 289 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Deep soaking bathtub, Fireplace, Shower/tub combination, Square meters - 27, Square feet - 289, Bed count minimum 1, Bed count maximum 1
Luxury Room #11 Room Size: 680 square feet m² 1 King Bed	General Ping - 19, Number of living rooms 0, Square meters - 63, Fireplace, Shower only, Square feet - 680, Bed count minimum 1, Bed count maximum 1
Comfort Double Room #7 Room Size: 442 square feet m² 2 Queen Beds	General Private hot tub, Square meters - 41, Fireplace, Ping - 12, Bed count minimum 2, Square feet - 442, Bed count maximum 2
Comfort Room #3 Room Size: 311 square feet m² 1 Queen Bed	General Private hot tub, Number of living rooms 0, Jetted bathtub, Ping - 9, Separate bathtub and shower, Square meters - 29, Square feet - 311, Bed count minimum 1, Bed count maximum 1
Comfort Double Room #2 Room Size: 442 square feet m² 2 Queen Beds	General Private hot tub, Number of living rooms 0, Jetted bathtub, Square meters - 41, Separate bathtub and shower, Fireplace, Ping - 12, Bed count minimum 2, Square feet - 442, Bed count maximum 2
Comfort Room #8 Room Size: m² 1 Queen Bed	General Private hot tub, Bed count minimum 1, Bed count maximum 1
Classic Room, Accessible #4 Room Size: 301 square feet m² 1 Queen Bed	General Number of living rooms 0, Square meters - 28, Shower only, Ping - 8.46, Square feet - 301, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Deluxe Room #9 Room Size: 419 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Jetted bathtub, Separate bathtub and shower, Square feet - 419, Fireplace, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1